Keep a Clean Offline Reputation to Improve Your Online Reputation (and Vice Versa)

Work to Maintain Your Good Reputation Both On and Offline

Reputation Management is both an Internet buzzword and a burgeoning online industry. Within the last few years or so, online reputation management has become an extremely popular topic for bloggers, as well as a growing necessity for industry professionals, celebrities, politicians and anyone else with a strong online presence. Maintaining a good online reputation, though often times difficult and time-consuming, is undeniably important to anyone with information on the web, which is, quite literally, nearly everyone with an Internet connection.

Protecting your online reputation requires a comprehensive approach; one that includes not just the culmination of your online activity, but the things you say, do and accomplish in your everyday life. In a world inundated with review sites, forums, social media postings, comment sections and blogs, the things you in an offline setting can have just as much, if not more, impact and influence on your online reputation. There are steps you can take, both online and “offline”, that will help to protect your online reputation, improve your brand and allow you to effectively maintain a positive image.

Good Online and Offline Reputation

Online Reputation Management

Online reputation management, of course, involves the management of your online behavior, ranging from the content you post on your social media profile to the way your company deals with comments on a popular review site. Several online behaviors that promote a positive reputation include:

Comprehensive Social Media Management. It’s long been established how important and entrenched social media profiles, posts and pages have become as a part of a person’s online image. Managing what you say and do through your Facebook, Twitter and LinkedIn accounts is a great way to protect yourself from unnecessary online negativity. Before posting that questionable picture or expressing an online opinion that may be contrary to your clients’ interests, stop and consider the possible impact of your activity. As Nathan Chandler of states, the ability to harness your social media presence has the potential to “turn…a disastrous online revelation into a positive professional development,” serving to demonstrate “your ability to maintain a positive attitude, overcome adversity and succeed in spite of obstacles.”

Review Site Management. Consumers and clients place more trust than ever in online review sites, and many will make a purchasing or business decision based the quality of a particular review. While there may be an urge to try to remove a negative review  from a site or post fake positive reviews, resist it. Provide outlets for consumers and clients to express their concerns and dissatisfaction, and address negative reviews in a personal and positive way. This is a powerful method for neutralizing someone’s online anger, and can often help to turn a potential negative into a positive. “Negative postings can appear in different online forums,” says Mary Gately of “Companies have to monitor these comments in real-time and respond when appropriate. For the most part, companies can turn negative comments into more positive comments for the consumer.”


Maintain an active blog, one that constantly updates your customers, clients or friends on you or your company’s positive activity. Blogs are a powerful and effective way to exhibit your expertise on a given subject, and consistent updates provide search engines like Google with more to track and index. This is a good way increase the existence of positive online content, and to push that content to the top of a search engine ranking page. More positive content equals a better chance for high brand visibility. “There are literally thousands of things you can write about and post online,” states “(Blog) content can and should be videos, photos, podcasts, eBooks, and newsletters as well.”

Professional Reputation Management Services

There are numerous professional online reputation management companies on the web. A person struggling to suppress or mitigate the impact of a negative item may find it useful to look into powerful, professional and image-enhancing reputation management services to clean up your internet reputation

‘Offline’ Reputation Management

These are just a few ways that everyday people can more effectively maintain a good online reputation. The stuff you do offline, however, can have the same enduring and effective impact on your internet presence as your online behavior. A few powerful methods to secure and protect your online image, in an offline or real-life setting, include:

Philanthropy. Being a charitable and giving person not only helps to improve your community and create a strong sense of inner satisfaction, it also provides you with an excellent opportunity to create an additional positive credential to your online resume. Not only can you add charitable involvement to your social media and website profiles, but you can use your experience to create and develop blogs, as well as to promote your business. A recent study done by the Reputation Institute, for example, shows that “positive perceptions of philanthropy and corporate citizenship initiatives is directly correlated with overall business value. A ten percent improvement in perceived corporate citizenship…can translate to an 11 percent improvement in overall reputation.” Philanthropy also provides you with the possibility to earn positive media exposure.

Customer Service. Business professionals understand how important a good customer service experience is to their company’s success. Continually stressing the need for positive and attentive in-store or in-office customer and client service to your employees, as well as the need for swift customer and employee conflict resolution, can help you nip problems in the bud, and can effectively serve to reduce the possibility of a highly visible negative review or comment in the future.

Career Advancement and Educational Achievement. Work promotions and participation in continuing education programs provide you yet another opportunity to enhance your online resume. Participation in an educational program establishes a personal interest in your industry, as well as an ambition and drive for self and career improvement. Career advancement allows you to make updates to your online profiles, which provide you the opportunity to achieve better visibility on search engine ranking pages.

There are many steps a person can take, both online and in real-life, to establish a more positive and enduring online reputation. Take the time to review your real-life activities and online behaviors. It could help you take control of your online reputation back today.


How to Deal with Negative Internet Content

Tips to Deal with Negative Content on the Internet is sympathetic to the plight of an internet user who is suffering from the effects of damaging internet content. Whether the problem is caused by an online mugshot, a negative business review, or slanderous blog postings, has the tools to deal with the problem so that the individual can resume his or her life with a positive online image.

Negative posts can create a myriad of problems if you are an individual, and perhaps even more for businesses. Your professional aspirations can be harmed, and any company that you are associated with could lose business. Therefore, if you find that you are the target of harmful content, take swift action to counteract the effects. Internet reputation firms like can help you to remove or hide these kinds of pages.

A Proactive Response’s most important advice for you is to respond to the criticism instead of ignoring it. If unaddressed, the problem may progress and become more serious. For instance, if you are stuck with a harsh comment on your business’ Facebook page, a proactive way to deal with the situation is to respond in public and take action to correct any complaints the user might have voiced, however small. Negative content such as mugshots require a more complex reaction, as you must contact the website in some way in order to have the mugshot removed.

The longer negative content is available, the more time it has to spread and cause damage. encourages you to act immediately in order to contain the spread of information. Once content gets out of your control, you will likely continue to see it popup for years to come.

Finally, seek expert assistance. Especially in cases involving slander or embarrassing images, a more involved method of repressing the problem needs to be implemented, so techniques like the ones employed at are almost necessary for true reputation protection.

3 Reasons Why Your Online Reputation is Important

Is my reputation on the internet important?

You may not realize it, but your internet reputation influences almost every aspect of your life. is fully aware of the importance of positive online reputations, so the company works hard every day to promote the interests of their clients’ online presences. Here are the top 3 reasons that believes that protecting your online reputation is of utmost importance.

Why Your Reputation Matters!

First Impressions

We all do it – before we even meet someone, we check him or her out on Google or Facebook. Not necessarily to learn everything about someone, but just to get an idea of what to expect. The expert at understand this tendency in modern society, so they work with their clients to control what results appear when someone Googles them. With a massive arsenal of search engine optimization techniques, builds results that reflect positively on your character. At the same time, these preferable pages push negative publicity lower in the rankings, allowing you to have an appealing first impression to the casual searcher.

Professional Aspirations

Any time you apply for a job, your potential boss is sure to check out your online reputation. Issues such as online mugshots and court records are particularly damaging in this type of search, so professional companies like have developed effective strategies for removing this type of incriminating content. In addition, your co-workers are sure to discover any damaging information about you that is posted to the internet, so a successful reputation management program can protect you from the embarrassment of scoffing colleagues.

Family Dynamics

Although you may think that your home life would be the last place that could be affected by your online reputation, is aware that many people experience tension on familial relationships due to their internet presence. As mentioned above, this family stress may arise from humiliating mugshots and court records, but it could also be caused by slanderous statements that call your character into question. Even if these comments are false, they can create embarrassing situations for both you and your family members.